Privacy Policy
Last updated: March 1, 2025
Kwawrk, Inc. ("Kwawrk", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cybersecurity compliance platform and related services (collectively, the "Services"). Please read this policy carefully. If you disagree with its terms, please discontinue use of our Services.
1. Information We Collect
1.1 Information You Provide
We collect information you provide directly to us when you create an account, use our services, fill out forms, or contact us for support. This includes your name, email address, job title, company name, and any other information you choose to provide.
1.2 Information Collected Automatically
When you access or use our services, we automatically collect certain information about your device and usage, including IP address, browser type, operating system, referring URLs, device identifiers, and cookie data. We also collect information about how you interact with our platform, such as pages visited, features used, and actions taken.
1.3 Information from Third Parties
We may receive information about you from third-party services you connect to our platform, including single sign-on providers, integration partners, and publicly available sources. The information we receive depends on the permissions you grant.
2. How We Use Your Information
2.1 Service Delivery
We use your information to provide, maintain, and improve our services; process transactions; send transactional and administrative messages; and respond to your comments and questions.
2.2 Communications
With your consent where required by law, we may send promotional communications about our products, services, and events. You can opt out of marketing emails at any time by following the unsubscribe instructions in those messages.
2.3 Analytics and Product Improvement
We use aggregated and anonymized data to understand how our services are used, diagnose technical issues, and improve our product. This data cannot be used to identify individual users.
4. Your Rights and Choices
4.1 Access and Correction
You may access and update certain information about you through your account settings. If you need assistance accessing or correcting your personal information, please contact us.
4.2 Data Portability and Deletion
Depending on your jurisdiction, you may have the right to request a portable copy of your personal data or to request deletion of your personal data. To exercise these rights, please contact privacy@kwawrk.com. We will respond to your request within 30 days.
4.3 Cookies and Tracking
Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our services.
5. Data Retention and Security
5.1 Retention
We retain your information for as long as your account is active or as needed to provide our services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
5.2 Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption in transit and at rest, access controls, and regular security assessments.
6. Contact Us
Privacy Inquiries
If you have any questions about this Privacy Policy or our privacy practices, please contact our Data Protection team at privacy@kwawrk.com. For requests from EU/UK residents exercising GDPR rights, please include "GDPR Request" in the subject line.